I worked with SurveyMonkey for two years as an in-house employee at its Dublin office. I had two main tasks: (a) to facilitate German-speaking, Turkish-speaking and English-speaking customers in their mother tongue and (b) to translate and localise the platform for the Turkish market.
As far as the translation aspect is concerned, my duties included:
My parallel involvement in the customer service sector was an advantage for me since I had the opportunity to become fully acquainted with all aspects of the tool. The special in-house knowledge of the platform’s technical specifications which I acquired made it easier to check and select the most suitable renditions of words for each function and allowed me to support the work of the external translators by providing advice and clarifications. The translations were in the English-Turkish language combination.
Translation Embassy strives to help you overcome the barriers to intercultural communication and effectively convey your message to different cultures through interpreting and translation.
Maria Xanthopoulou
Owner, Translation Embassy
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